Personally Identifiable Information
Through your use of or visits to our websites, you may be required or requested to provide personally identifiable information to us. Personally identifiable information is any piece of information that can potentially be used to uniquely identify, contact, or locate a single person including names, addresses, email addresses, telephone numbers, social security and tax identification numbers, and credit card or banking information.
Affiliate and Customer Information
In order to become an Affiliate or customer, you must provide biographical and contact information (such as name, mailing address, telephone numbers, and email address) to us. Affiliate applicants must also provide personal information such as an applicant's Social Security Number or Federal Tax ID Number so that we may prepare and file necessary non-employee compensation forms for the IRS. Affiliates and customers are also required to provide payment information (such as credit card, debit card, or checking account information). We use this information to maintain contact with Affiliates and customers, to process Affiliate and customer orders, and for billing purposes. In addition, our Player App contains a geolocator feature that tracks your physical location. We collect this information so that we can connect players in close geographic proximity to one another. It also assists us to develop your player profile by enabling us to identify sports teams that players may find interesting.
INFORMATION USE & SHARING
Personally Identifiable Information
United Games DOES NOT share personally identifiable information exceptwith contracted service providers as may be necessary to: (a) process orders and/or returns and obtain payment; (b) complete an enrollment as an Affiliate or customer; (c) maintain our genealogy database; (d) issue payment and report income to taxing authorities; and (e) maintain communication with you. We also provide personally identifiable information: (a) to referring Affiliate(s) and other Affiliates who earn, or may earn, compensation on your sales volume (we will not share your financial informationor social security number with any other Affiliate); and/or (b) to list the Affiliate on the Company's Affiliate locator feature on the Company's website; (c) to assign a sales or enrollment lead to an Affiliate; (d) to governmental agencies as required pursuant to law. We also provide information on your general physical location (but not your physical address) and your player profile to other players in your geographic area so that you can compete in our games with those in your area who may share a common interest in a sport or game.
United Games provides certain information to Affiliates regarding the other Affiliates and Customers enrolled in an Affiliate's sales organization. If you enroll as an Affiliate or Customer with United Games, your name, address, email address, telephone number, and sales volume information will be provided to other Affiliates. No other personally identifiable information will be shared with other Affiliates. Information relating to Affiliates is made available to United Games Affiliate subject to a confidentiality and non-solicitation covenant in the agreement that each Affiliate enters into with United Games. However United Games does not warrant that other Affiliates will adhere to the confidentiality and non-solicitation covenants, and United Games shall not be responsible for Affiliates' violation of these covenants.
If you make a purchase through an Affiliate's Marketing Tools, we will provide the Affiliate to whom the Site is assigned with your name, contact information, a description of the item(s) purchased, and the sales volume associated with the purchase. No other personally identifiable information will be shared with the Affiliate.
Aggregate Information (non-personally identifiable)
United Games may share aggregated demographic information with our partners, vendors, suppliers, third party providers, and advertisers. This is not linked to any personally identifiable information.
Lead Assignment and Affiliate Locater Features
United Games occasionally will assign prospective sales and new Affiliate leads to Affiliates. In these cases, we will provide the lead with the appropriate Affiliate's name and contact information and/or provide an Affiliate with the prospective lead's name and contact information. In addition, United Games has an Affiliate Locator feature on its website. Pursuant to this feature, a prospective customer or new Affiliate can locate a nearby United Games Affiliate. In order to make the Affiliate Locator feature and the lead assignments effective, the company will provide the prospective customer or new Affiliate with the Affiliate's name and contact information, which may include his/her telephone number, address, and/or email address.
Legally Required Law Enforcement, Judicial and Administrative Agency Disclosures
United Games will provide confidential and personally identifiable information as necessary to comply with judicial and administrative orders, subpoenas, Civil or Criminal Investigative Demands, Administrative and Regulatory Demands and other legal obligations. In order for United Games to conduct business in certain jurisdictions, United Games may be called upon to disclose certain personally identifiable and confidential information to regulatory authorities in those jurisdictions. Such information may include, but is not limited to, income information and personally identifiable information. We will provide such information as we deem necessary.
If we deem it necessary or appropriate to conduct a consumer survey for any business purpose, we may provide your personally identifiable information to a survey provider. If we do so, we will not provide such survey provider with your credit card or banking information or your social security number.
COMMUNICATIONS FROM US
Special Offers and Updates
United Games sends all new Affiliates and Customers a welcoming email or text message to verify password, username, and acceptance of the Affiliate Agreement or Customer Agreement. All Affiliates and Customers will occasionally receive information on the United Games business, products, services, special deals, and a newsletter.
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send Affiliates and/or customers an email. Generally, Affiliates may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
Affiliate and Customer Service
United Games communicates with Affiliates and Customers via email, regular mail and telephone on a regularbasis to provide requested services and in regards to issues relating to their United Games business. United Games communicates with customers with respect to products or services purchased by such customers from United Games. Such communications may be by email, regular mail, text message or telephone. United Games also communicates with Affiliates through leaving messages in Affiliates' Locker Rooms.
- The Federal Rules of Evidence shall apply in all cases;
- The Parties shall be entitled to all discovery rights permitted by the Federal Rules of Civil Procedure;
- The Parties shall be entitled to bring motions under Rules 12 and/or 56 of the Federal Rules of Civil Procedure;
- he Federal Arbitration Act shall govern all matters relating to arbitration. The law of the State of Utah, without regard to principles of conflicts of laws, shall govern all other matters relating to or arising from the Agreement and the United Games business;
- The arbitration hearing shall commence no later than 365 days from the date on which the arbitrator is appointed, and shall last no more than five business days;
- The Parties shall be allotted equal time to present their respective cases;
All arbitration proceedings shall be held in Orem, Utah or in another forum of your choice. The parties may select a mutually agreeable neutral arbitrator. If the parties do not agree on an arbitrator within 60 days from the date on which the arbitration is filed, the petitioner shall request that the JAMS appoint an arbitrator. Each party to the arbitration shall be responsible for its own costs and expenses of arbitration, including legal and filing fees. The decision of the arbitrator shall be final and binding on the parties and may, if necessary, be reduced to a judgment in any court to which the Parties have consented to jurisdiction as set forth in the Agreement. This agreement to arbitrate shall survive the cancellation or termination of the Agreement.
- Remedies that are available to you under applicable federal, state or local laws remain available under this arbitration policy.
- If you institute arbitration against United Games, the only arbitration fee you will be required to pay is $250. All other arbitration fees shall be borne by United Games including any remaining JAMS Case Management Fee and all professional fees for the arbitrator's services. You shall be responsible for paying your own attorney's fees, expert witness fees, and costs associated with prosecuting your case. If United Games initiate arbitration, United Games will be responsible to pay all costs associated with the arbitration.
An Arbitrator's Award will consist of a written statement stating the disposition of each claim. The award will also provide a concise written statement of the essential findings and conclusions on which the award is based.
The parties, their respective agents and attorneys, and the arbitrator shall maintain the confidentiality of the arbitration proceedings and all evidence associated with the arbitration, and shall not disclose to any third party:
- The substance of, facts underlying, or basis for, the controversy, dispute, or claim;
- The substance or content of any settlement offer or settlement discussions or offers associated with the dispute;
- The pleadings, the content of any pleadings, and exhibits to the pleadings, filed in any arbitration proceeding;
- The content of any testimony or other evidence presented at an arbitration hearing or obtained through discovery in arbitration;
- The terms or amount of any arbitration award;
- The rulings of the arbitrator on the procedural and/or substantive issues involved in the case.
If a Party violates its confidentiality obligations under this arbitration policy, the nonbreaching party shall incur significant damages to its reputation and goodwill that shall not be readily calculable. Therefore, if a Party, its attorneys or agents breach the confidentiality provisions of this policy, the nonbreaching Party shall be entitled to liquidated damages in the amount of $10,000.00 per violation, and $25,000 per violation if the disclosure is published on the internet, including but not limited to disclosure on any website or on any social media forum. Every disclosure of each allegation, pleading, claim or other prohibited disclosure shall constitute a separate violation. This confidentiality and liquidated damage provision, nothing herein shall limit the right or ability of a Party to disclose evidence or allegations relating to the dispute to any individual who is, or who may be, a witness to the dispute. The Parties agree that this liquidated damage amount is reasonable and waive all claims and defenses that it constitutes a penalty.
b. Disputes Not Subject Arbitration or Mediation.
- Small Claims. You may seek remedies in small claims court for disputes or claims within the scope of the jurisdiction of the small claims court in the jurisdiction in which you reside so long as it is the only forum in which the dispute is pending.
- Equitable Relief. Notwithstanding the foregoing arbitration agreement, nothing in the Agreement shall prevent either party from applying to and obtaining from any court to which the Parties have consented to jurisdiction as set forth in the Agreement a temporary restraining order, preliminary or permanent injunction, or other equitable relief to safeguard and protect the party's intellectual property, trade secrets, and/or confidential information.
c. Class Action Waiver. All disputes arising from or relating to the Agreement, or arising from or relating to the United Games business, shall be brought and proceed on an individual basis. The parties waive their rights to pursue any arbitration or lawsuit against the other party and/or their respective owners, officers, directors and agents, on a class or consolidated basis. You may opt out of this class action waiver if you wish by submitting written notice to the Company of your desire to opt out within 30 days from the date on which you enroll as an Affiliate. Submit your written opt-out notice to the Company via email at email@example.com.
United Games' websites may contain links to or from other sites. Please be aware that United Games is not responsible for the privacy practices of such other sites. We encourage users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by United Games websites.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Children's Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not knowingly collect any information from anyone under 13 years of age. Our website, products and services are alldirected to people who are at least 13 years old or older.
Policies & Procedures
- 1. These Policies and Procedures, in their present form and as amended at the sole discretion of United Games, LLC (hereafter "United Games" or the "Company"), are incorporated into the United Games Independent Affiliate Agreement. Throughout these Policies, when the term "Agreement" is used, it collectively refers to the United Games Independent Affiliate Agreement, the United Games Policies and Procedures, and the United Games Commission Plan.
- 2. Independent Contractor Relationship - Affiliates are independent contractors and not employees of United Games. In all written, graphic, or digital material used for United Games business purposes, Affiliates must represent themselves as an "Independent United Games™ Affiliate." In verbal conversations with prospective Affiliates and customers, Affiliates must not introduce themselves as anything other than an "Independent United Games Affiliate." Affiliates shall not lead anyone to believe that they are employees of United Games.
3. General Conduct -
Affiliates shall safeguard and promote the good reputation of United Games and its products, and must avoid all illegal, deceptive, misleading, unethical or immoral conduct or practices, and must exhibit high moral character in their personal and professional conduct. Affiliates shall not engage in any conduct that may damage the Company's goodwill or reputation. While it is impossible to specify all misconduct that would be contrary to this policy, and the following list is not a limitation on the standards of conduct to which Affiliates must adhere pursuant to this policy, the following standards specifically apply to Affiliates' activities:
- • Deceptive conduct is always prohibited. Affiliates must ensure that their statements are truthful, fair, accurate, and are not misleading.
- • If an Affiliate's United Games business is cancelled for any reason, the Affiliate must discontinue using the United Games name, and all other United Games intellectual property, and all derivatives of such intellectual property, in postings on all Social Media, websites, or other promotional material.
- • Affiliates may not represent or imply that any state or federal government official, agency, or body has approved or endorses United Games, its program, or products.
- • Affiliates must not engage in any illegal, fraudulent, deceptive, unethical, or manipulative conduct in the course of their business or their personal lives that, in the Company's sole discretion, could damage the Company's reputation or the culture that exists within the field sales force.
- • Any creation of Affiliate and/or Player accounts without prior consent of the individual, OR registration of accounts that are invalid, fraudulent, or otherwise used in any attempt to defraud the Company or manipulate its programs and processes, is strictly prohibited.
4. Social Media -
In addition to meeting all other requirements specified in the Agreement, should an Affiliate utilize any form of social media in connection with their United Games business, including but not limited to blogs, Facebook, Twitter, LinkedIn, YouTube, or Pinterest, the Affiliate agrees to each of the following:
- • Affiliates are responsible for the content of all material that they produce and all of their postings on any social media site, as well as all postings on any social media site that they own, operate, or control.
- • Affiliates shall not make any social media postings, or link to or from any postings or other material that is sexually explicit, obscene, pornographic, offensive, profane, hateful, threatening, harmful, defamatory, libelous, harassing, or discriminatory (whether based on race, ethnicity, creed, religion, gender, sexual orientation, physical disability, or otherwise), is graphically violent, is solicitous of any unlawful behavior, that engages in personal attacks on any individual, group, or entity, or is in violation of any intellectual property rights of the Company or any third party.
- • No product sales or enrollments may occur on or through any social media site. To process sales or enrollments, a social media site must link only to the United Games' corporate website or an official United Games corporate social media page.
- • Any social media site that is directly or indirectly operated or controlled by an Affiliate that is primarily used to discuss or promote United Games' products, or the United Games opportunity may not link to any website, social media site, or site of any other nature that promotes the products, services, or business program of any direct selling company other than United Games.
- • During the term of this Agreement and for a period of 12 calendar months thereafter, an Affiliate may not use any social media site on which they discuss or promote, or have discussed or promoted, the United Games business or United Games' products to directly or indirectly solicit United Games Affiliates for another direct selling or network marketing program (collectively, "direct selling"). In furtherance of this provision, an Affiliate shall not take any action on a social media site that may reasonably be foreseen to draw an inquiry from other Affiliates relating to the Affiliate's other direct selling business activities. Violation of this provision shall constitute a violation of the non-solicitation provision.
- • If an Affiliate creates a page on any social media platform that promotes or relates to United Games, its products, or opportunity, the page may not promote or advertise any competing products or any direct selling or network marketing business other than United Games and its products. If the Affiliate's United Games business is cancelled for any reason or if the Affiliate becomes inactive, the Affiliate must deactivate the page.
5. Affiliate Created Marketing Methods, Advertising, and Promotional Material (Sales Tools) -
To ensure that the Sales Tools are not deceptive, contain only substantiated claims, all Affiliate created Sales Tools must be submitted to the Company and receive written approval before they can be used or made public. Affiliates who receive written authorization from United Games to produce and publish Sales Tools may make approved Sales Tools available to other Affiliates free of charge if they wish, but may not sell the Sales Tools to other United Games Affiliates (any sale or attempt to sell Sales Tools to another Affiliate may result in the termination of the offending Affiliate's United Games business). United Games reserves the right to rescind approval for any approved Sales Tools, and Affiliates waive all claims against United Games, its officers, directors, owners, employees, and agents for damages, expenses, costs, or remuneration of any other nature arising from or relating to such rescission. Approved Sales Tools will be posted in the Tools section of Affiliates' Back Office ("Locker Room"), and will be available for all Affiliates' use free of charge. The Affiliate(s) who created the Sales Tools grants United Games and other Independent Affiliates an irrevocable license to use the Sales Tools for United Games business purposes at its discretion, and waives all claims, including but not limited to intellectual property right claims, and/or claims for remuneration against United Games, its officers, directors, owners, agents, and other Independent Affiliates for such posting and/or use of the Sales Tools
- Affiliates may not use any of United Games' trademarks, trade names (including but not limited to the term "United Games"), artwork, logo, or other intellectual property in any social media posting or other Affiliate produced promotional material.
6. Trademarks and Copyrights -
The name "United Games" and other names, such as “FireFan”, as may be adopted by the Company are proprietary trade names, trademarks and service marks of United Games. Affiliates are prohibited from using United Games' trademarks and trade names in promotional media. Under no circumstances may an Affiliate use any of United Games' trademarks or trade names in any email address, website domain name, social media handle, social media name or address, or in any Sales Tools.
- United Games commonly puts on live and recorded events as well as webinars and telephone conference calls. During these events, Company executives, Affiliates and guests appear and speak. The content of such events is copyrighted material that is owned exclusively by the Company. Affiliates may not record Company functions for any reason, whether such event is live, a webinar, via conference call, or delivered through any other medium.
- In addition, Company produced Sales Tools, videos, audios, podcasts, and printed material is also copyrighted. Affiliates shall not copy any such materials for their personal or business use without the Company's prior written approval.
7. Affiliate Websites and Mobile Applications -
Affiliates may use the external website/landing page, as provided and approved by the company, to promote their United Games business and United Games products. Any use of additional websites/pages for the promotion of the United Games opportunity
(i.e. “Opportunity sites/pages”) are strictly prohibited. External product websites (i.e. “Fan pages”) or mobile apps are allowed, but must comply with
- • External websites and mobile apps may not take and/or process product or service orders, sales or Affiliate enrollments.
- • The external site or mobile app must be directed to the United Games' corporate website to process sales and/or enrollments.
- • All external websites and mobile apps must clearly and conspicuously identify the Affiliate who is operating the external website or mobile app, and must clearly and conspicuously disclose that he/she is a United Games Independent Affiliate, and that the site is not United Games' corporate website. Websites or mobile apps that do not identify the promoter of the site or mobile app and/or that he/she is promoting United Games' products or the United Games opportunity (so called "blind" websites and apps), are not permitted.
- • Upon cancellation of an independent Affiliate's United Games Agreement for any reason, the former Affiliate must immediately remove the external site from the internet and cancel the operation of the mobile app;
- • The external website or mobile app must exclusively promote United Games' products and United Games' opportunity.
- • Prior to going live with an external website or mobile app, the Affiliate must submit a beta site or beta app to the Company for review and receive the Company's written authorization to use the website or mobile app. Following approval, any amendments to the Site or app must also be submitted to the Company and receive written approval before going live.
- • Affiliates may not sell access to, or use of, their external website or mobile app to other Affiliates.
- • An Affiliate's external website or mobile app may not use any of United Games' trademarks, trade names, artwork, graphics, or other intellectual property.
- United Games reserves the right to rescind approval for any approved external web site or mobile application, and Affiliates waive all claims against United Games, its officers, directors, owners, employees, and agents for damages, expenses, costs, or remuneration of any other nature arising from or relating to such rescission.
- 8. Change of Referer - The only means by which an Affiliate may legitimately change his/her Referer is by voluntarily canceling his/her United Games business in writing or via the Locker Room and remaining inactive for six (6) full calendar months. Following the six-calendar month period of inactivity, the former Affiliate may reapply under a new Referer, if done during an open enrollment period or otherwise authorized at the Company’s sole discretion. The Affiliate will lose all rights to his/her former sales organization upon his/her initial cancellation.
- 9. Waiver of Claims - In cases wherein an Affiliate improperly changes his/her Referer, United Games reserves the sole and exclusive right to determine the final disposition of the sales organization that was developed by the Affiliate in his/her second independent business. AFFILIATES WAIVE ANY AND ALL CLAIMS AGAINST UNITED GAMES, ITS OFFICERS, DIRECTORS, OWNERS, EMPLOYEES, AND AGENTS THAT RELATE TO OR ARISE FROM UNITED GAMES'S DECISION REGARDING THE DISPOSITION OF ANY SALES ORGANIZATION THAT DEVELOPS BELOW AN AFFILIATE WHO HAS IMPROPERLY CHANGED HIS/HER REFERER.
- 10. Income Claims - When presenting or discussing the United Games opportunity or commission plan to a prospective Affiliate, Affiliates may not make income projections, income claims, income testimonials, use income calculators or disclose their United Games income (including, but not limited to, the showing of checks, copies of checks, bank statements, or tax records), or the income of any other United Games Affiliate. Nor may Affiliates make "lifestyle" income claims. A "lifestyle" income claim is a statement or depiction that infers or states that the Affiliate is able to enjoy a luxurious or successful lifestyle due to the income they earn from their United Games business. Examples of prohibited lifestyle claims include, but are not limited to, representations (either through audio or visual medium) that an Affiliate was able to quit his/her job, acquire expensive or luxury material possessions, or travel to exotic or expensive destinations.
11. Commission Plan and Program Claims -
When presenting or discussing the United Games commission plan, you must make it clear to prospects that financial success in United Games requires commitment, effort, and sales skill. Conversely, you must never represent that one can be successful without diligently applying themselves. Examples of misrepresentations in this area include, but are not limited to:
- • It's a turnkey system.
- • The system will do the work for you.
- • Just get in and your it will build through spillover.
- • Just join and I'll build your sales organization for you.
- • The Company does all the work for you.
- • You don't have to sell anything.
- • All you have to do is buy your tokens every month.
- The above are just examples of improper representations about the commission plan and the Company's program. It is important that you do not make these, or any other representations, that could lead a prospect to believe that they can be successful as an Affiliate without commitment, effort, and sales skill.
- 12. Media Inquiries - Affiliates must not interact with the media regarding the United Games business or products. All inquiries from the media, including radio, television, print, online, or any other medium, shall be directed to United Games' marketing department by contacting firstname.lastname@example.org
13. Non-solicitation -
United Games Affiliates are free to participate in other network marketing programs. However, during the term of this Agreement and for one year thereafter, with the exception of an Affiliate's personally Referred Affiliates, an Affiliate may not directly or indirectly Recruit other United Games Affiliates for any other network marketing business. The term "Recruit" means the direct or indirect, actual or attempted, sponsorship, referral, solicitation, enrollment, encouragement, or effort to influence in any other way, another United Games Affiliate to enroll or participate in a network marketing opportunity. This conduct constitutes Recruiting even if the Affiliate's actions are in response to an inquiry made by another Affiliate or customer.
- If an Affiliate is engaged in other non-United Games business or network marketing program, it is the responsibility of the Affiliate to ensure that his or her United Games business is operated entirely separate and apart from all other businesses and/or network marketing programs. To this end, the Affiliate must not:
- • Display United Games promotional material, sales aids, or products with or in the same location as, any non-United Games promotional material or sales aids, products or services (Pinterest, Instagram, and similar social media sites are exempt from this policy).
- • Offer the United Games opportunity, products or services to prospective or existing customers or Affiliates in conjunction with any non-United Games program, opportunity or products.
- • Offer, discuss, or display any non-United Games opportunity, products, services or opportunity at any United Games related meeting, seminar, convention, webinar, teleconference, or other function;
- • Discuss United Games, its products, or games on any social media forum in which the Affiliate discusses the products or program of a network marketing business or the products or services of any network marketing business.
21.1 Recurring Billing -
By enrolling in the United Games affiliate program and providing a payment method you expressly agree that United Games is authorized to charge you a monthly subscription at the then current rate, and any other charges you may incur in connection with your use of the United Games affiliate membership to the credit card you provided during registration (or to a different credit card if you change your account information). Prices and charges are subject to change with notice. However, charges may change immediately if it is determined that a tax such as sales or VAT tax should apply to the billing. As used in these policies and procedures, "billing" shall indicate either a charge or debit, as applicable, against your credit card. The subscription will be billed monthly until you cancel your affiliate membership, opt-out of the token subscription or we terminate it. You may cancel your subscription by e-mailing email@example.com or by canceling through the Locker Room. United Games automatically bills your credit card each month on the calendar day elected during enrollment , or a specific calendar day that may be elected by United Games, from time to time, on which to be billed. The Member is responsible to the credit card issuer for paying any foreign transaction fees associated with a United Games membership. United Games may also periodically authorize your credit card in anticipation of membership or related charges. If the credit card on file declines for any reason, United Games reserves the right to retry the payment each day until we are able to successfully charge the credit card, or until we have reached our maximum number of retries. If our maximum number of retries has been reached and we have not been able to process a successful payment, your United Games affiliate membership may be put on hold and you will not be able to access the Locker Room. To maintain an active account and access to the Locker Room the credit card information needs to be updated and the account brought back to an active and in good standing status or achieve minimum volume through personal token purchases and/or purchases of personally sponsored players.
21.2 Payment Method -
If you wish to use a different credit card or if there is a change in the existing credit card, such as expiration date or billing address, you should update your credit card information in the Billing and Subscriptions section of your account in the United Games Locker Room. If the credit card on file reaches its expiration date and you do not update the information, you will need to ensure you are within good standing by maintaining qualifying volume to maintain access to the Locker Room content until the credit card information is updated and the subscription is reactivated.
21.3 Price Changes -
United Games may change fees and charges in effect or add new fees and charges from time to time, but will notify, in advance, these changes via email and/or text message.
21.4 Ongoing Membership -
The United Games membership will continue month-to-month until you cancel the membership or United Games terminates it.
21.5 Right to Terminate -
United Games reserves the right to terminate memberships or restrict use of our service, without notice, for any or no reason whatsoever.
21.6 Billing Disputes -
For any billing related disputes, please contact us by email at firstname.lastname@example.org.
21.7 No Refunds -
PAYMENTS ARE NONREFUNDABLE AND THERE ARE NO REFUNDS OR CREDITS FOR PARTIALLY USED PERIODS. United Games may provide a refund, discount or other consideration at any time and for any reason. The amount and form of such credits, and the decision to provide them, are at United Games’s sole and absolute discretion. Awarding credits or refunds to you in one instance does not entitle you to refunds or credits in the future for similar instances, nor does it obligate United Games to provide credits in the future, under any circumstance.
- • The Federal Rules of Evidence shall apply in all cases;
- • The Parties shall be entitled to all discovery rights permitted by the Federal Rules of Civil Procedure;
- • The Parties shall be entitled to bring motions under Rules 12 and/or 56 of the Federal Rules of Civil Procedure;
- • The Federal Arbitration Act shall govern all matters relating to arbitration. The law of the State of Utah, without regard to principles of conflicts of laws, shall govern all other matters relating to or arising from the Agreement and the United Games business;
- • The arbitration hearing shall commence no later than 365 days from the date on which the arbitrator is appointed, and shall last no more than five business days;
- The Parties shall be allotted equal time to present their respective cases;
- All arbitration proceedings shall be held in Orem, Utah or in another forum of your choice. The parties may select a mutually agreeable neutral arbitrator. If the parties do not agree on an arbitrator within 60 days from the date on which the arbitration is filed, the petitioner shall request that the AAA appoint an arbitrator. Each party to the arbitration shall be responsible for its own costs and expenses of arbitration, including legal and filing fees. The decision of the arbitrator shall be final and binding on the parties and may, if necessary, be reduced to a judgment in any court to which the Parties have consented to jurisdiction as set forth in the Agreement. This agreement to arbitrate shall survive the cancellation or termination of the Agreement.
- • Remedies that are available to you under applicable federal, state or local laws remain available under this arbitration policy.
- • If you institute arbitration against United Games, the only arbitration fee you will be required to pay is $250. All other arbitration fees shall be borne by United Games including any remaining JAMS Case Management Fee and all professional fees for the arbitrator's services. You shall be responsible for paying your own attorney's fees, expert witness fees, and costs associated with prosecuting your case. If United Games initiate arbitration, United Games will be responsible to pay all costs associated with the arbitration.
- An Arbitrator's Award will consist of a written statement stating the disposition of each claim. The award will also provide a concise written statement of the essential findings and conclusions on which the award is based.
- • The substance of, facts underlying, or basis for, the controversy, dispute, or claim;
- • The substance or content of any settlement offer or settlement discussions or offers associated with the dispute;
- • The pleadings, the content of any pleadings, and exhibits to the pleadings, filed in any arbitration proceeding;
- • The content of any testimony or other evidence presented at an arbitration hearing or obtained through discovery in arbitration;
- • The terms or amount of any arbitration award;
- • The rulings of the arbitrator on the procedural and/or substantive issues involved in the case.
- a. Disputes Not Subject Arbitration or Mediation -
- • Small Claims. You may seek remedies in small claims court for disputes or claims within the scope of the jurisdiction of the small claims court in the jurisdiction in which you reside so long as it is the only forum in which the dispute is pending.
- • Equitable Relief. Notwithstanding the foregoing arbitration agreement, nothing in the Agreement shall prevent either party from applying to and obtaining from any court to which the Parties have consented to jurisdiction as set forth in the Agreement a temporary restraining order, preliminary or permanent injunction, or other equitable relief to safeguard and protect the party's intellectual property, trade secrets, and/or confidential information, including but not limited to enforcement of its rights under the Non-solicitation provisions of the Agreement.
- b. Class Action Waiver. All disputes arising from or relating to the Agreement, or arising from or relating to the United Games business, shall be brought and proceed on an individual basis. The parties waive their rights to pursue any arbitration or lawsuit against the other party and/or their respective owners, officers, directors and agents, on a class or consolidated basis. You may opt out of this class action waiver if you wish by submitting written notice to the Company of your desire to opt out within 30 days from the date on which you enroll as an Affiliate. Submit your written opt-out notice to the Company at email@example.com.
- c. Liquidated Damages. In any case which arises from or relates to the wrongful termination of an Affiliate's Agreement and/or independent business, the parties agree that damages will be extremely difficult to ascertain. Therefore, the parties stipulate that if the involuntary termination of an Affiliate's Agreement and/or loss of their independent business is proven and held to be wrongful under any theory of law, Affiliate's sole remedy shall be liquidated damages calculated as follows:
- • For Affiliates at the "Paid As" rank Amateur through Assistant Coach liquidated damages shall be in the amount of his/her gross compensation that he/she earned pursuant to United Games' commission plan in the twelve (12) months immediately preceding the termination.
- • For Affiliates at the "Paid As" rank Head Coach through Manager liquidated damages shall be in the amount of his/her gross compensation that he/she earned pursuant to United Games' commission plan in the eighteen (18) months immediately preceding the termination.
- • For Affiliates at the "Paid As" rank General Manager through Commissioner liquidated damages shall be in the amount of his/her gross compensation that he/she earned pursuant to United Games' commission plan in the twenty-four (24) months immediately preceding the termination.
- Gross compensation shall include commissions and bonuses earned by the Affiliate pursuant to United Games' commission plan.
- The Parties agree that the foregoing liquidated damage schedule is fair and reasonable.
- An Affiliate's "Paid As" rank is the rank or title at which they actually qualified to earn compensation under the United Games commission plan during a pay-period. For purposes of this Policy, the relevant pay-period to determine an Affiliate's "Paid As" rank is the pay-period during which the Affiliate's business is placed on suspension or terminated, whichever occurs first. The "Paid As" rank differs from the "Title Rank," which is the highest title or rank that an Affiliate has ever achieved under the United Games commission plan.
- d. Damage Waiver. In any action arising from or relating to the Agreement, the parties waive all claims for incidental and/or consequential damages, even if the other party has been apprised of the likelihood of such damage. The parties further waive all claims to exemplary and punitive damages.
- e. Governing Law, Jurisdiction and Venue. Jurisdiction and venue of any matter not subject to arbitration shall reside exclusively in Utah County, State of Utah, or the United States District Court for the District of Utah. The Federal Arbitration Act shall govern all matters relating to arbitration. The law of the State of Utah, without regard to principals of conflicts of laws, shall govern all other matters relating to or arising from the Agreement.
- f. Survival. This dispute resolution policy shall survive the termination of the Agreement.
- g. Louisiana Residents. Notwithstanding the foregoing, and the arbitration provision set forth above, residents of the State of Louisiana shall be entitled to bring an action against United Games in their home forum and pursuant to Louisiana law.
- a. Defined as anyone residing outside of the United States of America or its Territories, referred to as “US”.
- b. International Residents are welcome to participate/sign up as customers or Affiliates with United Games, so long as they abide by and meet all requirements of the “Agreement” and the international resident policies outlined within this section.
- c. International Residents may refer other international residents to participate/sign up as affiliates or customers, only if that country is designated as “open” for business by United Games.
- d. International Residents who participate with United Games as an affiliate agree they are participating/signing up under US laws and regulations and that United Games is accepting and making such sales and contracts in the US as distant sales. For UK/EU residents, such agreements and sales practices have been modified to include EU consumer protection regulations, as required, and may provide slightly different rights.
- e. International Residents agree to provide true identification (i.e. Citizens ID# or valid passport #, or valid driver’s license #) and contact information (i.e. name, address, phone # and email address, etc.) to United Games, in order to participate as Affiliates and receive commissions.
- f. International Residents agree that to be eligible for commissions or compensation of any kind, in lieu of providing IRS form W-9 as required for US citizens (stated in the “Agreement”), they will file with United Games, a US IRS form W-8BEN, claiming exemption from US withholding on commissions.
- g. International Residents understand that any income or social taxes required to be reported to or paid to their resident home country based on commissions or remuneration received from United Games, are solely and completely their own responsibility and not the responsibility of United Games.
- h. International Residents understand some aspects of the commission plan, or other forms of compensation or promotion available in the US may not be available nor offered by United Games in every country. Such may be modified at the sole discretion of United Games.
- i. International Residents accept that prices charged International Residents may be adjusted for services and products offered, to include sales taxes (including VAT, GST, or any other value added tax) as required by local laws, for supply of services, based on internet sales and location of supply. Prices will clearly indicate VAT inclusive or exclusive, if applicable, for the country represented.
- j. International Residents accept responsibility to ensure that when using a credit card to pay for services from United Games in US dollars, their bank will authorize such transactions. United Games shall not be held responsible for any effects on commission plan payouts or other compensation, in any form, should credit card authorization be denied.
- k. United Games may institute, at their sole discretion, thresholds for paying commissions, or charge a handling fee for the method of paying commissions to International Residents. When a threshold for payment is used, any commissions due to the International Affiliate, will be held on account and not lost, until such commission payment threshold is reached to trigger release of funds.
- l. All prices and commissions are always stated in US dollars (or in the case of UK/EU countries in Euro) in all United Games materials.
- m. In the future, should United Games accept other dollar currencies (i.e. Singapore, Canada, Hong Kong, etc) these will be clearly stated as SGD, CAD, HKD, etc.
- n. For UK/EU residents who become Affiliates or Customers, sales of United Games electronic services and products are made from the U.S. as distant sales with appropriate VAT collected and remitted to their country of residence, via MOSS registration.
The effective date of this Policies and Procedures is June 1, 2018.
INDEPENDENT AFFILIATE AGREEMENT
This affiliate agreement (the “Agreement”), effective the latter of January 1, 2018, or the date of Affiliate’s enrollment (“Effective Date”), is between the enrolling/enrolled Affiliate and United Games, LLC (“United Games), a Utah limited liability company.
- I. United Games provides mobile products and applications for its customer to participate in mobile gaming that is made available to customers through affiliates.
- II. Affiliate desires to register as an affiliate with United Games and facilitate in the distribution of United Games products and applications.
- III. United Games desires that Affiliate facilitate in the distribution of United Games products and applications in exchange for a portion of the revenues received from customers according to a commission plan.
The parties agree as follows:
- 1.1 Products; Applications. Affiliate may sell and solicit orders for United Games products and applications in accordance with this Agreement. Affiliate shall submit such orders directly to United Games and United Games may accept or reject such orders that Affiliate submits.
- 1.2 Commission Plan. If Affiliate is qualified, United Games shall pay Affiliate commissions according to the United Games Commission Plan. This United Games Commission Plan is incorporated into and made part of this Agreement. Affiliate must be in good standing, and not in violation of this Agreement, to be eligible for any form of compensation from United Games.
- 1.3 Open Enrollment. United Games establishes open enrollment periods whereby individuals or business entities may enroll as affiliates for United Games. Affiliate may enroll individuals/business entities, during these open enrollment periods. United Games may accept or reject new affiliate enrollments at its sole discretion.
- 1.4 Policies; Procedures. United Games promulgates a document containing policies and procedures that guide and instruct affiliates and customers (“Policies and Procedures”). These Policies and procedures are incorporated into and made part of this Agreement. Accordingly, Affiliate shall comply with these Policies and Procedures. The Policies and Procedures are available through the Affiliate Back Office (Locker Room).
- 1.5 Back Office (Locker Room). United Games provides affiliates with an online account called a Locker Room that provides affiliates with information specific to that affiliate’s relationship and activities with United Games. Affiliate must be in good standing, maintain minimum token volume requirements, and not in violation of this Agreement, to be eligible for access to the Locker Room.
- 1.6 Amendment. United Games may amend this Agreement, the Policies and Procedures, the United Games Commission Plan, or the Locker Room access requirements described in section 1.5 at any time. An amendment to any of these documents will become effective thirty (30) calendar days after notice of the amendment is made available through the Locker Room. Affiliate shall comply with these amendments. Affiliates continuation of business with United Games or acceptance of any form of compensation after the effective dates of such amendments will constitute acceptance of the amendments.
- 1.7 Term. The term of this Agreement is month-to-month, subject to prior cancellation pursuant to the Policies and Procedures. If Affiliate fails to be in good standing and maintain minimum token volume requirements monthly described in Section 1.5 of this Agreement, Affiliate’s business with United Games will be suspended and cancelled as specified in the Policies and Procedures. This Agreement will automatically renew each month unless written notice is received prior to the end of that calendar month. In the event of termination or non-renewal, Affiliate waives all rights, including property rights to former downline organization of customers and affiliates, and any form of compensation derived from Affiliate’s former downline organization of customers and affiliates. United Games may terminate this Agreement if Affiliate elects to: (i) cease business operations with United Games; or (ii) terminate distribution of United Games products and applications via direct selling channels.
- 1.8 Presentation; Marketing. Affiliate shall present and market United Games products and applications to potential customers and affiliates as set forth in official United Games literature, including presenting the official United Games Commission Plan and other United Games materials to potential new affiliates during an open enrollment period.
- 1.9 Discipline. If Affiliate fails to comply with the terms of this Agreement, United Games may impose upon Affiliate disciplinary sanctions as set forth in the Policies and Procedures.
Status; Tax; Liability; License
- 2.1 Affiliate Status. Affiliate is a temporary independent contractor and not a United Games employee, partner, franchise, or legal representative. Accordingly, Affiliate will not be treated as an employee of United Games for federal or state tax purposes. United Games is not responsible for withholding, and will not without or deduct any tax, including the Federal Insurance Contributions Act tax, from any form of compensation that Affiliate receives. Affiliate is not entitled to worker’s compensation benefits or unemployment security benefits from United Games. Affiliate certifies that they are at least eighteen (18) years of age.
- 2.2 Tax Information. Affiliate shall submit accurate and complete tax information through the Locker Room in accordance with the United States Internal Revenue Service W-9 Form. Affiliate is not eligible to receive any form of compensation until all requested tax information has been submitted through the Locker Room. If Affiliate does not submit all requested tax information within six (6) months from the date on which Affiliate is prompted to do so through the Locker Room, this Agreement is cancelled and ineffective.
- 2.3 Release of Liability. Affiliate releases United Games and its subsidiaries and/or affiliates from all liability arising from or relating to Affiliate’s promotion or operation of United Games business and any activities related to such promotion or operation, including the presentation of United Games products, applications, or a commission plan, the operation of a motor vehicle, and the lease of meeting or training facilities. Affiliate shall indemnify United Games for any liability, damages, fines, penalties, or other awards arising from any unauthorized conduct that Affiliate undertakes in operating United Games related business.
- 2.4 License. Affiliate grants United Games an irrevocable license to reproduce and use Affiliate’s name, photograph, video recording, personal story, testimonial, and/or likeness in advertising or promotional materials, including use in online forums. Affiliate waives all claims of remuneration for such use and the right to inspect or approve all draft, beta, preliminary, or finished material.
- 3.1 Executed Counterparts. This Agreement may be executed in any number of counterparts, all of which when taken together shall be considered one and the same agreement, it being understood that all parties need not sign the same counterpart. In the event that any signature is delivered by fax or by e-mail delivery of a “.pdf” format data file, such signature will create a valid and binding obligation of the party executing (or on whose behalf such signature is executed) with the same force and effect as if such facsimile or “.pdf” signature page were an original thereof. Each of the parties hereby expressly forever waives any and all rights to raise the use of a fax machine or e-mail to deliver a signature, or the fact that any signature or agreement or instrument was transmitted or communicated through the use of a fax machine or e-mail, as a defense to the formation of a contract.
- 3.2 Successors and Assigns. Except as expressly provided in this Agreement, each and all of the covenants, terms, provisions, conditions and agreements herein contained shall be binding upon and shall inure to the benefit of the successors and assigns of the parties hereto.
- 3.3 Article; Section Headings. The article and section headings used in this Agreement are inserted for convenience and identification only and are not to be used in any manner to interpret this Agreement.
- 3.4 Severability. Each and every provision of this Agreement is severable and independent of any other term or provision of this Agreement. If any term or provision hereof is held void or invalid for any reason by a court of competent jurisdiction, such invalidity shall not affect the remainder of this Agreement.
This Agreement is governed by the laws of the State of Utah, without giving effect to any choice or conflict of law provision or rule (whether of the State of Utah or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than the State of Utah. In the event of a dispute between an Affiliate and United Games arising from or relating to this Agreement, the United Games business or program, or the rights and obligations of either party, the parties shall resolve the dispute as more fully described in the Policies and Procedures. If any court action is necessary to enforce the terms and conditions of this Agreement, the parties hereby agree that the applicable court in Salt Lake or Utah County, Utah, shall be the sole jurisdiction and venue for the bringing of such action.
- (a) Louisiana Residents: Notwithstanding the foregoing, Louisiana residents may bring an action against United Games with jurisdiction and venue as provided by Louisiana law.
- (b) Suit Timetable. If a party wishes to bring an action against the other party for any act or omission relating to or arising from this Agreement, such action must be brought within one (1) year from the date on which the party knows, or through reasonable diligence should know, of the conduct giving rise to the cause of action. Failure to bring such action within such time shall bar all claims against the other party for such act or omission. The parties waive all claims that any other statute of limitations applies.
- 3.6 Entire Agreement. This Agreement, and all references, documents, or instruments referred to herein, contains the entire agreement and understanding of the parties hereto in respect to the subject matter contained herein. The parties have expressly not relied upon any promises, representations, warranties, agreements, covenants, or undertakings, other than those expressly set forth or referred to herein. This Agreement supersedes any and all prior written or oral agreements, understandings, and negotiations between the parties with respect to the subject matter contained herein.
- 3.7 Attorney’s Fees. If any legal action (including arbitration) is necessary to enforce the terms and conditions of this Agreement, the prevailing party will be entitled to costs and reasonable attorney’s fees.
- 3.8 Amendment; Assignment. Affiliate cannot amend this Agreement without prior, express written consent from United Games. Any attempt to transfer or assign the Agreement without the prior, express written consent from United Games renders the Agreement voidable at the option of United Games and may result in termination of Affiliate’s business.
Affiliate may cancel this Agreement at any time, regardless of reason; provided, however, that Affiliate complies with notice of termination procedures described in Section 1.7 of this Agreement. Cancellation must be submitted in writing to United Games via email at firstname.lastname@example.org or completed by Affiliate through the Locker Room.
- (a) Maryland Residents: An affiliate that is a resident of the state of Maryland may cancel this Agreement for any reason within three (3) months after the date of receipt of goods or services first ordered; upon cancellation, United Games shall repurchase the goods and the repurchase price must be at least 90% of the original price paid by the affiliate.
- (b) Montana Residents: An affiliate that is a resident of the state of Montana may cancel this Agreement within fifteen (15) days from the Effective Date, and is entitled to a full refund of any consideration paid within such time period to participate in the program.
- (c) Louisiana, Massachusetts, and Wyoming Residents: If an affiliate that is a resident of the states of Louisiana, Massachusetts, or Wyoming cancels this Agreement, United Games shall refund 90% of any activation fees that affiliate incurred during the current year upon receipt of a written request.
- (d) Puerto Rico Residents: An affiliate that is a resident of the territory or Puerto Rico may cancel this Agreement at any time within ninety (90) days from the Effective Date, or at any time upon showing of United Games’ noncompliance with any of the essential obligations of this Agreement or any act or omission by United Games adversely affecting the interests of the affiliate in the development of the market of the properties or services. Affiliate’s cancellation must be sent to United Games in writing and sent via registered mail. If an affiliate cancels under these conditions, United Games shall: (i) reacquire the totality of any products or applications that affiliate purchased from United Games which are in affiliate’s possession and were acquired directly from United Games and not purchased from an app store at a price of not less than 90% of their original net cost; (ii) return to affiliate not less than 90% of the original net cost of any products or applications that affiliate acquired from United Games; and (iii) return 90% of any sum affiliate paid for the purpose of participating in the business.
- 3.10 Waiver. Any waiver by either party of any breach of this Agreement must be in writing and signed by an authorized agent of the party against which the waiver is asserted. Any waiver of a breach by a party will be a one-time waiver only and will not operate or be construed as a waiver of any subsequent breach.
- (a) Method and Delivery. All notices, requests and demands hereunder shall be in writing and delivered by hand, by Electronic Transmissions, by mail, or by recognized commercial over-night delivery service (such as Federal Express or UPS), and shall be deemed given (i) if by hand delivery, upon such delivery; (ii) if by Electronic Transmissions, upon telephone confirmation of receipt of same; (iii) if by mail, forty‑eight (48) hours after deposit in the United States mail, first class, registered or certified mail, postage prepaid; (iv) if by telegram, upon telephone confirmation of receipt of same; or, (v) if by recognized commercial over-night delivery service, upon such delivery.
- (b) Consent to Electronic Transmissions. Each party hereby expressly consents to the use of Electronic Transmissions for communications and notices under this Agreement. For purposes of this Agreement, “Electronic Transmissions” means a communication (i) delivered by facsimile telecommunication or electronic mail when directed to the facsimile number or electronic mail address, respectively, for that recipient on record with the sending party; and, (ii) that creates a record that is capable of retention, retrieval, and review, and that may thereafter be rendered into clearly legible tangible form.
- 3.12 Time. All parties acknowledge that time is of the essence as to this Agreement.
- 3.13 No Third-Party Beneficiaries. This Agreement has been entered into solely by and between United Games and Affiliate, solely for their benefit. There is no intent by either party to create or establish a third-party beneficiary to this Agreement, and no such third party shall have any right to enforce any right, claim, or cause of action created or established under this Agreement.
- Upon initial enrollment, Affiliate has fifteen (15) days from the Effective Date to review this Agreement, the Policies and Procedures, and the Commission Plan. If Affiliate does not agree to any provision in any of these documents, Affiliates sole recourse is to terminate their application and cancel this Agreement, which can be done by emailing email@example.com. This Agreement is dated as of the Effective Date listed above.
United Games is a U.S. based company operating in U.S. currency. Prices and commissions are based off of U.S. currency. Commissions will be earned in U.S. currency, however, funds can be accessed in your local currency and we will provide supplemental payment gateways to ensure transaction efficiency for your local market.
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